Patient portal
A patient portal patients actually finish.
Appointments, intake, insurance cards, consent forms, questionnaires, and secure messages in one place. The paperwork is done before the visit starts.
The problem
Paperwork shouldn’t start in the waiting room.
Front desks spend the first minutes of a visit chasing forms and signatures. Clinicians start without the history they need. Vitae moves that work to the patient’s own time, before they arrive.
What patients can do
Everything a patient needs before and between visits.
Appointments
See upcoming appointments in one place.
Intake forms
Complete intake before the first visit, not on a clipboard.
Consent forms
Read and sign consent forms online.
Questionnaires
Answer PHQ-9, GAD-7, and PCL-5 before the visit.
Insurance card
Upload an insurance card before the visit, not at the front desk.
Documents
Read the documents the practice shares.
Secure messages
Message the care team without email or phone tag.
Measurement-based care
Scores that are already in the chart.
PHQ-9, GAD-7, and PCL-5 are completed by the patient in the portal. The results appear in the clinician’s workflow, ready for the visit.
Simple for patients. Careful with their data.
- Patients join by invitation from the practice. There are no open sign-ups.
- They sign in with a one-time code sent by email. Codes work once and expire quickly.
- Login emails contain no clinical details.
- Patient sessions end after 30 minutes idle.
Questions
Common questions.
Do patients need to download an app?
No. The portal works in a web browser.
How do patients get access?
The practice invites them. They sign in with a one-time code sent by email.
Which questionnaires are included?
PHQ-9, GAD-7, and PCL-5. Patients complete them in the portal, and the results appear in the clinician’s workflow.
Can patients upload their insurance card?
Yes. Patients upload their insurance card in the portal before the visit.
Is the portal included in the subscription?
Yes. The patient portal is included in the Vitae subscription.
Do login emails include clinical details?
No. Login emails contain no clinical information.
Keep exploring
See how the portal connects to the visit.
Built by practicing clinicians, for the practices they know.
See how Vitae fits your practice in a short demo, or start a 14-day trial.